Our aim is to deliver as quickly as possible. We will always post items on the same working day via 1st class mail.

Please note that orders placed during the weekend or on (official) holidays, may be processed on the next working day. If we are unable to ship your goods within this time frame we will inform you whenever possible.

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Your order counts as an offer to purchase goods from us.
After placing your order, you will receive an order acknowledgement email. This contains details of the products you have ordered, the total cost of the order (including delivery) and an order number.

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In the event of any unforeseen circumstances (such as lorry breakdown, traffic accident, major traffic delays or severe weather) we will do our best to contact you to rearrange an alternative delivery timeslot or date. We will not be responsible for any losses (including loss of revenue, profits, anticipated savings, goodwill or business opportunity, for any injury to your reputation) incurred due to a delay in delivery arising out of any cause beyond our control.